30-Day Hassle-Free Return Policy
At Impact Band, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it within 30 days from the date of purchase for a full refund or exchange.
Conditions for Returns:
The item must be in its original condition, unused, and undamaged.
All original packaging, tags, and accessories must be included.
Proof of purchase, such as a receipt or order number, is required for all returns.
Contact our customer support team at firstname.lastname@example.org to initiate the return process. Please provide your order details and reason for the return.
Once your return is approved, we will provide you with a return shipping label or instructions on how to proceed.
Ship the item back to us using the provided return shipping label or following the given instructions.
Once we receive and inspect the returned item, we will process your refund or exchange within [X] business days.
As a small business, we request that customers cover the return shipping costs for all items.
The following items are not eligible for returns:
- Items returned after the 30-day return window.
- Items that are damaged or not in their original condition.
- Items without proof of purchase.
Customer Satisfaction Guarantee:
At Impact Band, your satisfaction is our priority. If you have any questions or concerns regarding your return, please don't hesitate to contact our customer support team. We are here to assist you.